Operational, with fallbacks

Lead storage and every read the dashboard makes.

Jobs run in-process. Fine locally; on serverless there are no retries and delayed jobs are refused.

Duplicate deliveries are collapsed across every instance.

Raw submissions are encrypted before they are written.

Leads are scored, summarised and tagged on capture.

Email, SMS and Slack alerts are unaffected.

Structured logs always emit; forwarding to an external sink is optional.